Support

/Support
Support2019-02-10T15:32:44+00:00

Clear Support, When You Need It

Training and support to help you see your future eye care business

Visionaries from the start. Our experienced, savvy team is ready to help you see what we see: a franchise program that is creating futures and changing lives. When you join the Optical Academy franchise program, you will have the advantage of unmatched support and guidance from our visionary team. We will show you how to discover untapped potential markets in your territory, and give you access to well-tested operating systems and marketing programs.

Here are more resources to help you build the eye care business of your dreams:

  • Design and build-out assistance – With easy access to our design specifications, you will have everything you need to equip your vision center, whether retrofitting or starting from scratch, or outfit your mobile van with the visual excitement of the Optical Academy brand.

  • Pre-opening/Initial training – Our vision team will provide complete resources to help plan your grand opening event and launch your vision center or mobile business.

  • Ongoing support – On-site visits from our experienced management team with guidance on operations, customer service and business development, plus remote support by phone or email.

  • Technology systems – Approved technology systems for access to exam records, patient information, accounting systems and more.

  • Confidential operations manual –including details about daily operating procedures, suppliers, reporting tools, marketing and sales, equipment, quality control and other important business management functions.

  • Marketing support – access ongoing marketing programs to attract and retain customers/patients as well as promote online sales through the Optical Academy website.